Questions We Hear Often

Ready-to-ship pieces usually leave the atelier within 2 to 5 business days. International transit typically takes 7 to 14 business days after dispatch, depending on destination and carrier service.

Yes. We ship internationally to most destinations that can safely receive insured courier service.

Possibly. Import duties, VAT, or customs handling charges depend on your destination country and are usually assessed by local authorities or the carrier.

Yes. Once your parcel is dispatched, we send a shipping confirmation email with tracking details.

Each work is connected to our atelier in Bhaktapur and is accompanied by provenance information that records key details about making, materials, and origin.

Yes. AscendaCo pieces are made by hand using traditional methods, including lost-wax casting, hand-hammering, gilding, and mineral-pigment painting.

Because they are handmade. Minor variation in brushwork, gilding, patina, texture, or tone is a natural sign of craft, not a flaw.

Depending on the work, materials may include bronze alloys, gold leaf, mineral pigments, cotton canvas, and seven-metal bowl alloys traditionally associated with Himalayan ritual objects.

Dust gently with a soft dry cloth. Avoid harsh chemical cleaners, abrasives, and excessive moisture.

Yes. We can often include refined gift presentation and a handwritten note on request.

Keep it away from prolonged direct sunlight, high humidity, and active heat sources. A calm, dry interior environment is ideal.

Very much so. Many customers choose AscendaCo works to mark life passages, new homes, private altars, or meaningful family gifts intended to last across generations.

Start with scale, symbolism, and mood. Consider whether you want a quiet focal point, a ritual object, or a collector’s centerpiece.

Yes. We are happy to advise on scale, materials, meaning, or gifting suitability before you purchase.

Yes. We accept selected commissions for certain categories, depending on atelier capacity and the nature of the request.