This Privacy Policy describes how AscendaCo Crafts (“we”, “our”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://ascendacocrafts.com or our Etsy store at AscendaCoCrafts on Etsy.
1. Personal Information We Collect
We may collect and store the following information:
- Your name, email address, shipping/billing address, and contact number.
- Order details and payment confirmation (handled securely by third-party providers like Etsy or Stripe).
- Browser type, device information, IP address, and cookies for website functionality and analytics.
2. How We Use Your Information
- To fulfill and deliver your orders.
- To communicate with you regarding your purchases or customer support requests.
- To send you occasional updates, newsletters, or promotional content (only with your consent).
- To improve the performance and usability of our website.
3. Sharing Your Information
We only share your personal information with trusted third parties necessary to complete your transaction, such as:
- Payment gateways (e.g., Etsy Payments, Stripe, PayPal)
- Shipping carriers
- Analytics and email marketing tools (e.g., Google Analytics, Mailchimp – if used)
We do not sell or rent your personal information.
4. Cookies and Tracking
We use cookies to ensure a smoother browsing experience and collect information about how visitors use our website. You may opt to disable cookies through your browser settings, although it may affect site functionality.
5. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, and provide support. After that, your information is securely deleted or anonymized.
6. Your Rights
If you are located in the UK, EU, or a region with data protection laws (such as GDPR), you have rights including:
- The right to access the personal data we hold about you.
- The right to request correction, deletion, or limitation of your data.
- The right to object to processing or withdraw consent at any time.
- The right to file a complaint with your local data authority.
To exercise any of these rights, please contact us at: support@ascendacocrafts.com
7. Third-Party Links
Our website or communications may contain links to third-party platforms (like Etsy). We are not responsible for the privacy practices of other sites. Please refer to their policies for more information.
8. Security
We take all reasonable steps to protect your data using industry-standard encryption and secure access control. However, no online platform is 100% immune to risk.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The latest version will always be posted here with an updated date.
10. Contact Us
For any questions about this Privacy Policy or your personal information, please contact:
AscendaCo Crafts
Email: support@ascendacocrafts.com
Website: https://ascendacocrafts.com
Etsy: AscendaCoCrafts on Etsy
© AscendaCo Crafts — Rooted in heritage. Crafted with soul.