Privacy, Handled with Restraint

We collect only the information needed to serve you well, fulfill orders, and improve the experience of the site. We do not treat customer data casually, and we do not believe trust is earned by asking for more information than necessary.

  • Order and account information
  • Cookies and analytics
  • Optional marketing emails
  • Privacy questions welcome

Information we collect when you use the site.

Order information

When you place an order, we collect details such as your name, billing and shipping address, email address, phone number, order notes, and the products you purchased.

Account information

If you create an account, we store the information required to maintain your account and make future purchases easier.

Communications

If you contact us, we may keep the contents of your message and our response history so we can support you properly.

Technical information

Like most websites, we may receive technical signals such as IP address, browser type, device information, and referral source through analytics, cookies, or server logs.

Why the information is used.

To process orders

We use your information to confirm payment, arrange fulfillment, coordinate delivery, and communicate about your purchase.

To provide customer care

We use communication history and order details to answer questions, resolve issues, and provide ongoing support.

To improve the site

We review broad usage patterns to understand what content is useful, where customers encounter friction, and how the website can be made more usable.

To send optional marketing

If you opt in, we may email you about new works, atelier notes, gifting guidance, or collection releases. You can unsubscribe at any time.

Cookies, analytics, and similar technologies.

We may use cookies or similar technologies to keep your cart active, remember preferences, support account sessions, measure site performance, and understand how visitors navigate the site.

Analytics tools may help us understand high-level traffic patterns, but we aim to use this information in a measured and privacy-conscious way rather than for intrusive profiling.

When information may be shared.

Service providers

We may share limited information with trusted providers who help us run the site, process payments, analyze usage, send emails, or deliver orders. They receive only what is reasonably needed for their role.

Legal compliance

Information may be disclosed where required to comply with law, protect our rights, or respond to valid legal requests.

Your privacy choices

Depending on your location, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to specific processing activities.

Questions

For privacy-related questions or requests, contact us and we will respond as thoughtfully and promptly as we can.

Questions about privacy or consent?

If something about our use of data feels unclear, we welcome the question.