At Ascendaco Crafts, every item is carefully handmade with love, detail, and attention. Because each piece is crafted to order or made in small batches, we do not accept returns, exchanges, or cancellations once an order has been placed.
This policy ensures the integrity of our handmade process and allows us to dedicate our time and materials to creating unique items for each customer.
✨ However, your satisfaction matters deeply to us. If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with photos, and we will make it right.
✅ Summary
No returns or exchanges.
No cancellations after an order is confirmed.
Damaged or incorrect orders → we’ll happily resolve it.
Thank you for supporting handmade craftsmanship and understanding the care that goes into each Ascendaco Crafts creation. 💛